Select the Messages tool from the Tool Menu in your site.

Select the Received folder to view a list of your received messages.

New messages will appear in bold text. Click the subject of a message in the Subject column to view the message's contents.

Note: messages that are accompanied by a paperclip icon (Has attachment(s)) contain a file that was attached by the sender.

The contents of the message will appear. The following options will also be available to you:

1. Reply: Click Reply to reply to the original sender with a message of your own.
2. Reply to all: Click Reply to all to reply to the original sender and any other course members included on the original message.
3. Forward: Click Forward to forward the message to another member of the course.
4. Move to folder: Click Move to folder to move the message from one folder to another.
5. Post to FAQ Forum: Click Post to FAQ Forum to convert the message and your reply to discussion messages in an FAQ forum. Note: The Discussions tool must be active in your site in order for this option to appear.
6. Delete: Click Delete to delete the message.
7. Attachments: If an attached file is available with the message, click the file link to download and view it.
8. Tags: If you would like to search for and/or add a tag to the message, select or enter the tag from the drop-down menu and click Save Tags. Tags allow you to search and filter messages from the Advanced Search screen.