How do I disable a user account?
Disabling a user account blocks that user from being able to access the system. However, the user's data and activity are still retained in the system.
Note: Disabling an account is often preferable to removing a user account, as removing an account deletes all the user data for that user, including any grades, resources, and other user-related files or activity.
Go to Users.
![Go to Users.](https://media.screensteps.com/image_assets/assets/001/013/009/original/e8945486-b50d-46ca-90cc-2ac9d7d30227.png)
Select the Users tool from the Tool Menu in the Administration Workspace.
Enter a search term.
![Enter a search term.](https://media.screensteps.com/image_assets/assets/001/907/406/original/0f2e94da-3874-4819-b8dd-8c988b915ee1.png)
Enter a search term to locate the account you are looking for. You may search by a full or partial string of characters which appears in the user id, name, or email fields of a user's account.
Click Search.
![Click Search.](https://media.screensteps.com/image_assets/assets/001/013/013/original/16cdc53b-0020-43d9-9fac-30c9c8cef3a8.png)
Search results will display.
All internal accounts meeting the search criteria will be displayed.
Note: Users defined by an external user authority (e.g. LDAP, etc.) are not listed here.